Terms & Conditions

Due to GDPR Data Laws please review and accept our Terms & Conditions below to continue to use our website. By continuing to use our site and/or choosing to work with us you are agreeing that you have read and understood the terms & conditions and you have agreed to them.

The content of the empoweredwellness.co.uk website is intended for general use and educational purposes only, and is not designed to diagnose or treat or replace medical advice. Do not cease conventional treatment or medication, nor change dosages of medication for any reason without consulting a doctor.

Cancellation Policy

A strict 48 hour cancellation policy operates for all appointments booked. If you miss an appointment or cancel without 48 hours notice (except in exceptional circumstances) then the appointment fee is non refundable.
If you are on a package, and you cancel without 48 hours notice or miss an appointment, then you will be deducted this appointment from from your package.

Booking a Packaged Programme
Once you have committed to an appointment package (a series of appointments) you have committed to those appointments and if you decide that you do not wish to continue with the series of appointments, then the package is non-refundable (except in exceptional circumstances). We will work with you to make your package as flexible as possible, within the time period that most suits you.

Cancellation of an appointment by Empowered Wellness

If an appointment is cancelled with less than 24 hours-notice by Empowered Wellness, a 50% reduction of your next appointment will be made.

Clients under the age of 18

All children are welcome to a consultation with Empowered Wellness, they will need to be accompanied by a parent or legal guardian.

Testing and Supplements:

All tests recommended are through laboratories that abide by GMP (Good Manufacturing Practice) most labs are available to practitioners only to ensure the results are handled and interpreted with the level of knowledge and training required to best serve you, the public.  An interpretation fee is payable from the company to the practitioner to cover the time this takes prior to your consultation.

Largely, supplements are recommended from Natural Dispensary or Amrita Nutrition, both of which source and sell a range of international products of utmost quality.  A commission agreement is in place between the company and the practitioner and a percentage of this is passed on to you my clients as a discount.  Some supplements may be available cheaper elsewhere and welcome you to source the exact product recommended from another supplier.

Nutrition and Functional Medicine Descriptor

Nutrition and Functional Medicine is the application of nutrition science, and lifestyle medicine in the promotion of health, peak performance and individual care. Practitioners use a wide range of tools to assess and identify potential imbalances to understand how these may contribute to an individual’s symptoms and health concerns. This approach allows them to work with individuals to find the root cause, and address imbalances to help support the body towards maintaining health.

Integrative & Functional Medicine takes account of the whole person (body, mind, and spirit), including all aspects of lifestyle. It emphasises the therapeutic relationship and makes use of all appropriate therapies, both conventional and alternative. This means if deemed necessary, we will recommend other relevant modalities in the care program if deemed necessary to help support the wellness journey.

It is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. Practitioners never recommend their protocols as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client’s care to explain any programme that has been provided.

The Practitioner is trained in nutrition and functional medicine in the U.K, the practitioner is not a medical doctor or a dietician.

The Health Practitioner requests that the Client notes the following:

The degree of benefit obtainable may vary between clients with similar health problems and following a similar programme, this is because each client is unique.

All advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.

We are not permitted to diagnose, or claim to treat, medical conditions.
Our advice is not a substitute for professional medical advice and/or treatment.

We may recommend food supplements and/or functional testing as part of your programme and may receive a commission on these products or services.

The Client understands and agrees to the following:

I am responsible for contacting my Doctor about any health concerns.

If I am receiving treatment from my Doctor, or any other medical provider, I should tell him/her about any nutrition & lifestyle strategy provided by my Practitioner. This is necessary because of any possible reaction between medication and the
wellness programme.

I acknowledge that I am aware and it has been discussed with me that in some cases, if I am taking medication, my dosages may need to be reviewed by my doctor and adjusted accordingly. This is particularly the case with blood glucose lowering medication (insulin, metformin etc). You must monitor your blood glucose more closely, and discuss this with your doctor before making any of these changes.

It is important that I tell my Practitioner about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the wellness programme, and/ or cause adverse reactions.

If I am unclear about the agreed programme/food supplement doses/,me period, I should contact my Practitioner promptly for clarification.

I understand that the advice is personal to me and may not be appropriate for others.

I agree to follow the agreed recommendations set out in the program to the best of my ability, and to let my practitioner know if I am unable to do so.

I must contact my Practitioner should I wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.

Recording consultations using any form of electronic media is not allowed without the written permission of both me and my Practitioner.

We understand the above and agree that our professional relationship will be based on the content of this document. We declare that all the information we share during this professional relationship is confidential, and to the best of our knowledge, true and correct.

As Part of your Healthcare

We may share your sensitive information with third parties to support your ongoing healthcare. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers, which means the healthcare provided by us may be less effective.

We may also share your contact information with biochemical testing companies to order tests as part of your healthcare, some of which maybe from outside of the European Union. If we do not receive this consent from you, we will review alternative tests from providers based within the European Union.

I consent to my sensitive information being shared with my primary health care doctor if appropriate.

I consent to my sensitive information being shared with other healthcare providers, whose details I have provided

I consent to my contact information being shared with biochemical testing companies outside of the European Union.

Case Histories
We seeks to continuously improve our practice through professional development, a key part of which is sharing case histories with peers through clinical supervision, online forums and discussion groups. Your name, address and contact details will never be shared. I consent to my data being used for the purpose of professional development

Consent
You can withdraw your consent to the above at anytime by emailing Ruth@empoweredwellness.co.uk

Marketing and information – I consent to be added to Empowered Wellness email mailing list to receive regular newsletters containing recipes, additional dietary and lifestyle advice.

I have read and understood the terms above and I agree to them.